Help & FAQ

Answers to the questions travelers ask most

Do I need an account to browse?

No — you can search and read reviews without an account. You’ll need to sign in (or join, it’s free) to book, write reviews, or save places to a trip.

How do I book a hotel, experience or restaurant?

Open any listing, pick your dates and party size in the booking box, and confirm. Experiences and hotels can be paid securely online; restaurant tables are reserved instantly.

Can I cancel a booking?

Yes. Go to your Bookings, open the booking, and choose Cancel. Paid bookings are refunded to the original payment method.

How do trips work?

Create a trip, then hit “♥ Save” on any hotel, restaurant, thing to do or attraction. Arrange them by day, add notes, and share a public link to your itinerary.

Can I edit or delete my review?

Yes — your own reviews show Edit and Delete controls on the listing page. Ratings update automatically.

I own a business — how do I get listed?

Use “List your business” to create your listing, add photos and details, and publish. You’ll see incoming bookings in your host dashboard.

Still stuck? Contact us.